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  • Agile Retail

Staffing in Retail: A Year in Review

One of the most notable shifts in the recruitment market post covid is the widespread acceptance and integration of remote work. The demand for working from home and flexible working has never been so high with many people making decisions about their next steps based on these two crucial factors. For our field roles, this is sadly impossible as our entire business is based on providing our consumers experiences they crave in destinations that inspire, inform, and excite. For our head office employees, this is something we have always done, you could say we’ve always been ahead of the curve there.

Post pandemic, many people re-evaluated their priorities in life and left retail in their droves, creating a scarce market. Trying to find a cultural fit, someone who embodies Agile Retails’ values, has an attractive set of soft skills and a certain amount of experience proved to be nearly impossible. This has accelerated changes in the skill set required with a much higher emphasis on soft skills.

The Art of Onboarding and Nurturing:

Experience matters, but what sets us apart is our commitment to the candidate journey. From meticulous onboarding processes to transparent feedback and continuous training, we nurture our colleagues every step of the way. We've always believed in hiring for soft skills first – a positive attitude and a solid work ethic. Because let's face it, we can teach the technicalities, but these intrinsic qualities are the real game-changers.


Obsession with Modernization:

Our obsession? Constantly reinventing ourselves. The key is not just keeping up but staying ahead. The past year has seen us delve deep into modernization, automation, and digital transformation. Power BI, ChatGPT, advanced ATS systems, 3rd party platforms and onboarding packages – these are not just tools; they're the building blocks of our digital evolution. For three decades, our relentless pursuit has been cantered on creating more time, freeing ourselves from the mundane, so we can serve our customers better and craft a candidate journey that's not just memorable but sets us apart from the rest.

In the retail sector, we've witnessed giants crumble due to a failure to innovate and adapt. It's a stark reminder that transformation is not a one-time event; it's a constant need. As we stand on the cusp of innovation, our commitment to change and transformation remains unyielding, propelling us into a future where evolution is not just embraced but woven into the fabric of who we are.

In the dance of change, we don't just keep up – we lead. Recruitment isn't just about finding talent; it's about shaping the future. And in our world, the future is an ever-evolving canvas where innovation, obsession with improvement, and a commitment to excellence propel us forward, ensuring we not only survive but thrive in this dynamic and exciting journey of recruitment evolution.

As we stand at the threshold of a new year, it's impossible not to take a moment to reflect on the dynamic journey of Agile Retail throughout 2023. In the past year, we've witnessed a remarkable surge in the way our customers are approaching brand activation and consumer engagement. The winds of change have blown through the retail landscape, and we've been at the forefront, guiding brands toward a future where campaigns are more than just advertisements – they're experiences, interactions, and meaningful connections.


2023: A Year of Unprecedented Campaigns

The last half of 2023 brought forth an unprecedented wave of change in how our customers approach their marketing strategies. A trend that stood out vividly was the remarkable uptick in out-of-season campaigns. Traditionally, brands stuck to the seasons, adhering to a set calendar for launching their campaigns. However, the landscape evolved, and so did our approach at Agile Retail.

Brands and businesses began realizing the untapped potential of activating their presence outside of the conventional timelines. It was no longer about waiting for the perfect season; it was about seizing the moment and creating an impact when consumers least expected it. This shift in strategy resulted in an unusual but highly effective bout of campaigns, creating ripples in the industry, and sparking a trend that we believe is only set to intensify.


Looking into the Future: Forecasting the Trend

As we gaze into the future, the forecast is clear – the era of out-of-season campaigns is here to stay. Our clients have discovered the power of surprise, of capturing the consumer's attention when it's unexpected. This trend aligns with the growing need for authenticity and real-time connections. Our brand ambassadors more than just live up to this need, they thrive in it, engaging with consumers when it matters most and in meaningful ways. The focus is shifting from merely selling a product to crafting an experience, from generating brand awareness to putting products directly into the hands of the consumer, all while creating connections.

In retrospect, 2023 was a pivotal year for Agile Retail. The unusual surge in out-of-season campaigns was not just a trend but a testament to the evolving nature of the retail landscape. Looking forward, we're excited to be at the forefront of this movement, guiding our clients toward a future where campaigns are agile, engaging, and resonate with consumers on a deeper level. The journey continues, and at Agile Retail, we're ready for whatever the future holds – always agile, always innovating.


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